Professional Tips & Tricks of the Carpet Cleaning Industry – Olefin Fiber

Olefin fiber is becoming very prevalent in today’s carpets and furniture. If you don’t know or understand how to clean Olefin properly and professionally you are in for big headaches. A SureFire Test for Olefin: Snip a small fiber and place it into a glass of water. If it floats it is Olefin. If it sinks it is other than Olefin fiber. If it goes … Continue reading Professional Tips & Tricks of the Carpet Cleaning Industry – Olefin Fiber

Professional Tips & Tricks of the Carpet Cleaning Industry – Capture Dry Cleaning Powder

Are you aware that Capture Carpet Dry Cleaning Powder works very well on reappearing spots and stains? Simply sprinkle it on, brush it in and then have your customer dry vacuum the next day. If necessary, leave some of the product with the customer just in case it needs a second or third treatment. (Don’t forget to put the powder into a bottle that has … Continue reading Professional Tips & Tricks of the Carpet Cleaning Industry – Capture Dry Cleaning Powder

101 Ways to Advertise, Promote and Sell a Carpet Cleaning Service (Tips 41-50)

Sales Scripts: Preparing and practicing a sales script will help give you the confidence to sell your services because you will know what you are going to say before you say it and you can get the points across to each customer that you want to stress. Business plans/goal setting: The only way you can get anywhere is to know where you want to go … Continue reading 101 Ways to Advertise, Promote and Sell a Carpet Cleaning Service (Tips 41-50)

101 Ways to Advertise, Promote and Sell a Carpet Cleaning Service (Tips 31-40)

Customer lists: A complete and up-to-date file should be kept on each past customer to determine buying patterns, etc. and to be used to solicit additional work during the year. Customer lists can be kept on a computer program if you use a computer or on a 3″ x 5″ index card and kept in an index file if you don’t use a computer. Customer … Continue reading 101 Ways to Advertise, Promote and Sell a Carpet Cleaning Service (Tips 31-40)

101 Ways to Advertise, Promote and Sell a Carpet Cleaning Service (Tips 21-30)

Weekly meetings: Helps keep you and your employees focused on what is being done properly and what is not and provides an opportunity to boost morale, give suggestions on how to increase sales, etc. Employee training: Proper employee training in the following areas will increase customer satisfaction and total receipts per job while decreasing customer complaints and dissatisfaction. a: Technical training; b. Add-on sales training; … Continue reading 101 Ways to Advertise, Promote and Sell a Carpet Cleaning Service (Tips 21-30)

101 Ways to Advertise, Promote and Sell a Carpet Cleaning Service (Tips 11-20)

Tracking calls: Never give up on an estimate or proposal that you’ve given without calling the customer back and asking for the job again or asking why she did not use your company. You will book many jobs that you wouldn’t have otherwise and will find out valuable information from those who don’t use your services about what you’re doing wrong. Community involvement: Gets your … Continue reading 101 Ways to Advertise, Promote and Sell a Carpet Cleaning Service (Tips 11-20)