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Archive for the ‘Carpet Cleaning Tips’ Category

High Speed Carpet Cleaning in Both Directions… With Ease! – Rotovac Bonzer

Rotovac Bonzer

Rotovac Bonzer

High Speed Carpet Cleaning in Both Directions… With Ease!

The Rotovac Bonzer speed cleans carpet by capturing and delivering all the power your truckmount can generate. Five spray jets are completely encapsulated under the manifold to ensure that no steam or heat escapes the cleaning zone. Front and rear Teflon vacuum glides along with a comfortable dual grip handle allow the Bonzer to be both fast and easy to operate.

Visit our Showroom for a Demo!

Features:

  • Completely encapsulates all heat and steam under manifold (puts the heat where you need it)
  • Front and rear Teflon vacuum glides clean in both directions
  • Sight tube on top of handle for high visibility
  • Ergonomic telescoping handle provides easy operation and storage
  • Works with Truckmount or Portable extractors
  • Weighs only 17 lbs.

5 Forward Spray Jets, 2 Backward Spray Jets, Teflon Glides

Kleen Kuip Supply Mart Inc. (416-429-0401)
New and Used Professional Carpet Cleaning Equipment, Automotive Detailing Machines & Water Damage Restoration Supplies, Training, Parts & Repair Services

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Portable Carpet & Upholstery Cleaning Machine – Ninja Classic

The Best Carpet Cleaning Machine

Put The Industry’s Leading Portable Carpet Extractor To Work For You!

All Ninja Portable Carpet Cleaning Machines range from 150 to 500 psi, including models with heat, are CSA-US approved.

See more here: professional portable carpet extractors

40 Litre (10 Gallon) Solution and 40 Litre (10 Gallon) Recovery Capacity:
allows for maximum efficiency in time and labour costs, allowing you to work longer without any downtime.

Dual 2-Stage or 3-Stage Vacuum Motors:
The dual 2-stage motor is hooked up in series to give you great airflow and sealed suction and the dual 3-stage gives you maximum lift for more efficient water pick up from your carpets.

Adjustable PSI Pump:
Adjustable PSI pump on the 200 PSI and 500 PSI models deliver cleaning power and versatility for cleaning nearly any type of carpet
or upholstery.

25’ Power Cord(s):
Ninja Classics are outfitted with power cord(s) that require less than 15 amps, avoiding downtime and the inconvenience of overloading electrical circuits.

Hinged Design Ensures Easy Maintenance:
This innovative design allows access to components making it easy to maintain and repair.

Kleen Kuip Supply Mart Inc. (416-429-0401)
New and Used Professional Carpet Cleaning Equipment, Automotive Detailing Machines & Water Damage Restoration Supplies, Training, Parts & Repair Services

Nineteen Costly Marketing Mistakes (Part 1 of 2)

by Joe Polish, founder
Piranha Marketing Part 1 of 2…Here is Part 2

blog_Common-Marketing-Mistakes-and-how-to-avoid-them

Carpet cleaners could dramatically increase their number of new customers and referrals if they would avoid these costly marketing mistakes. Here, in the first of a two part article are nine mistakes to avoid.

Mistake 1: Advertising to the wrong market. If you advertise low price, you’ll attract people who want low price. And the problem with price shoppers is that they’re never loyal to you. They’re loyal only to the dollar. As soon as your competitor offers a lower price than you ask, these price shoppers go to your competitor and you’ve lost a customer. If you want to attract low price shoppers, then, by all means advertise low price. But if you want to attract people who are willing to pay for the service they receive, don’t advertise price. Advertise value.

Mistake 2: Advertising percentage off rather than dollars off. Carpet cleaners often advertise a special 20% discount for new customers. Yet many prospects don’t know the carpet cleaners’ regular prices so they can’t tell you how much money they’ll save. Instead, I suggest you advertise in dollars, such as Carpet cleaning just $59. You save $30 off our regular price!

Mistake 3: Failing to advertise your unique selling proposition (USP). The purpose of marketing is to tell your prospective customers how you’re unique. Your USP is the one thing that sets you apart form your competitors. Start by identifying what you do that’s different from everyone else. For example, your USP might be exceptional customer service, the lowest price for the most effective cleaning equipment. Then feature your unique selling proposition in the headline of your ads.

Mistake 4: Failing to point out how you’re different. People hire you because they think you’re different from the other carpet cleaners. So it’s your job to point out to prospective clients how you’re different. In your ads if you say. Two rooms for $29. Licensed, bonded, insured, you’re saying the same thing as every other carpet cleaner. Instead, tell your prospects why customers choose you instead of your competitors. Identify unusual services you perform, such as removing pet odour. Reassure your prospects that you have trained, certified technicians.

Mistake 5: Failing to overcome phone call fear. Consumers are tired of selling sales pressure. In fact, many consumers hate pressure so much that they don’t call because they’re afraid you might try to pressure them into making a decision. The hesitation that keeps them form calling is call phone call fear. It’s the fear of how they think you might treat them over the telephone. To overcome phone call fear, reassure callers that you don’t use sales pressure. Offer free information that you’ll send to anyone who calls. Offer a free consumer awareness message on voice mail to help educate consumers about carpet cleaning. This allows prospects to get information in a non-threatening way, and it allows you to establish a high level of credibility.

Mistake 6: Using dishonest or misleading advertising. This seems obvious but many carpet cleaners continue to use misleading advertising to attract calls from prospects. When you mislead customers, you lower yourself to the same level as bait-and-switch con artists. Over the long term, you won’t benefit because once customers discover they’ve been misled, they’ll never do business with you again. You gain nothing by misleading customers. In marketing, a straightforward, honest approach is the only method that works.

Mistake 7: Failing to explain how your prospect benefits. Your prospective customers want your service for only one reason: What it will do for me? Don’t concentrate on the features of your service; instead, identify each feature and then explain how that feature benefits your prospect in terms of what he needs, wants and feels.

Mistake 8: Failing to promote benefits other than appearance. No question about it, most homeowners want a clean carpet. But they want other things, too. A healthy carpet free from toxic chemicals; a home free from embarrassing pet odours; and a clean carpet that will wear longer than a dirty carpet. Appearance is only one reason homeowners want their carpets cleaned. Make sure you promote other benefits as well.

Mistake 9: Failing to stay in touch with your customer base. Customers are a source of income of your current business and future referrals. The moment they feel you don’t care about their business, they’ll go somewhere else. I urge you to stay in touch with customers by publishing a regular newsletter that provides them with practical, helpful information.

*Joe Polish specializes in teaching carpet cleaners in the United States how to get tons of new customers. For a FREE report call Joe’s free 24 hour recorded message at 1-602-235-2454.

Here is Part 2

New and Used Professional Carpet Cleaning Equipment, Automotive Detailing Machines & Water Damage Restoration Supplies, Training, Parts & Repair Services

Bonnet, Spin Pad Carpet Cleaning

Theory

Bonnet cleaning is commonly referred to as a “dry” carpet cleaning system. Although not completely dry, bonnet cleaning is considered a low moisture carpet cleaning system. Bonnet cleaning is accomplished by spraying a detergent/solvent solution over the face of the carpet pile. This can be done with hand pump style sprayers, power sprayers, CO2 pressure tanks or specialized spray systems attached to the floor machine. Immediately after spraying Carpet Cleaning Polymer, the carpet is buffed with an absorbent pad attached to the machine. The carpet soil is absorbed into the pad. The pad is changed as it becomes soiled and thoroughly laundered prior to the next job. Best results are obtained when the pads are changed before becoming too wet.

Bonnet Spin Pad Carpet Cleaning

Bonnet Cleaning - Commercial Carpet Maintenance Program

Advantages

  • The bonnet system is a relatively fast system enabling the operator to cover large areas quickly.
  • Bonnet cleaning is relatively fast drying.
  • Minimal operator skill required.
  • Excellent system for maintenance programs when used in conjunction with more thorough periodic soil extraction methods.

Disadvantages

  • Bonnet cleaning is not noted for heavy soil removal.
  • No rinsing action.
  • Does not provide deep cleaning action.
  • Used absorbent pads require laundering between jobs.
  • High/low swirls figure 8 pattern if not pile set after procedure.
  • Caution must be used on cut pile carpet.

New and Used Professional Carpet Cleaning Equipment, Auto Detailing Extractors & Water Damage Restoration Supplies, Training, Parts & Repair Services

Problem: Rotovac Over-Wetting Carpets

Question: I use a Rotovac and i love it. i would never use anything else since it does ten times a better job than a wand and is 1/4 of the work. but………it does leave the carpet a lot wetter! does any Rotovac users have any suggestions or recommendations for this? i have talked with Rotovac a few times on this and tried a few different things but has not made much of a difference, it seems to loose major suction once the vacuum hose gets attached!

Possible Solution: Some users of the Rotovac 360i Carpet Cleaning Head complain of over-wetting carpets. Keep in mind that the Rotovac needs regular maintenance to keep it running at it’s best. Also, a dry pass or two may be necessary.

forum_rotovac_maintenance_instructions_2 Rotvac 360i

Kleen Kuip Supply Mart Inc.
New and Used Professional Carpet Cleaning Equipment, Auto Detailing Extractors & Water Damage Restoration Supplies, Training, Parts & Repair Services

Viscose Rayon Rugs – Fake Silk

Stop, Look and Listen.
How to identify and minimize rug cleaning disasters.

Fake SilkRayon is manufactured, regenerated cellulose fiber (cotton and wood pulp by-products).

It is made shiny with the use of a viscose liquid chemical processing, and is technically referred to as “viscose rayon” but, in rugs, it usually is referred to only by the first name because it sounds fancier than “fake silk.”

A proper analogy is that viscose rayon is the “sausage” of the fiber world, simply because it is a lot of by-products spun and processed together into staple fiber strands, and you truly do not know what exactly is in it.

What we do know is that this inferior fiber presents several problems for cleaners, all of which they need to be aware of. Here are four common challenges to cleaning viscose rugs, and some tips to minimize rug cleaning disasters.

Shedding
Viscose rayon fibers are weak, and the spinning of staple fibers into strands to weave with means that you have a lot of breakage. Regular foot traffic, and vacuuming, will pull loose strands that often look like a cat has used the rug as a scratching post.

Avoid scrubbing the rug during the cleaning process. This can keep the problem from getting worse. Soft window washing broom brushes or soft hand brushes are preferable to rotary scrubbing or other rotary extraction tools.

Since these strands are already loose, you can charge by the hour to shave or clip the worst areas. This is an additional repair charge. Make sure you point the problem out before the wash rather than after, or you will be doing a free repair.

Bleeding
Rayon does not readily hold dye. It fades and bleeds. Cleaners need to do a dye test to see if it is possible to safely clean the rug without ruining it.

If the dyes are not colorfast, good results can often be attained using an upholstery tool to surface clean the rug, twice if necessary. Ideally, the cleaner can use a tool that has a smooth Teflon head so that marks are not created with the tool strokes.

It is always wise to clean one test area first if taking this route so that you can see the results before attempting to surface clean the entire rug. It is important to have your cleaning and extraction strokes going with the direction of the pile so that distortion is not created.

Yellowing
Cellulose fibers yellow when wet, so it is expected that viscose likes to yellow when cleaned. Spills often become yellow areas, and fibers tend to yellow after cleaning.

Using an acetic acid or citric acid rinse can assist in lessening the yellowing in the rug during the dry time. Speed drying the rug, or drying it face down, can lessen this yellowing effect on the top side of the rug. The back side, however, will become more yellow over time.

Stiffening
Artificial silk rugs of all kinds can become stiff and matted after the cleaning. This makes the fibers look blotchy and makes the top pile feel like cardboard to the touch.

Sometimes a misting of a very small amount of fabric softener (diluted and mixed thoroughly in a sprayer) over the damp fibers prior to the final drying phase can soften the fibers.

Hand grooming the rug after it is 100 percent dry can also soften the fibers. This is done slowly, by hand, with a spotting brush or similar short bristle brush. Section by section, the cleaner slowly brushes an area against the grain to help loosen the stiffness, and then slowly brushes the same area with the grain to lay it back in place.

Some instructors have recommended using velvet carding brushes for this grooming, but they are often much too aggressive for viscose fibers. Try softer bristle options. It is important that the brush strokes be slow so that you do not break off fibers and cause damage.

Cutting corners
Because the essence of this rug is trying to find a “cheap” way to create the look of silk, there is a cost to cutting the corners of quality.

Viscose rugs are one of the few rugs that look worse with time, and with cleaning. Their best look will be on the day it was purchased.

You cannot assume the rug was purchased at a low price because the owner may have been unscrupulously sold it as the “real deal” — silk.

Regardless of whether it is real silk, or viscose rayon fake silk, your training in fiber testing, dye testing and pre-inspection skills should help you to know when to take on the job and when to run from it.

Lisa Wagner is a second-generation rug care expert, NIRC Certified Rug Specialist and an owner of K. Blatchford’s San Diego Rug Cleaning Company. Her blog at www.RugChick.com is the most visited and referenced website on rug education in the cleaning industry. If you would like more information about her Textile Pro training program on rugs and fine fabric care with Jim Pemberton, send an e-mail to their team at TextilePros@gmail.com

 

Kleen Kuip Supply Mart Inc.
New and Used Professional Carpet Cleaning Equipment & Water Damage Restoration Supplies, Training, Repair Department

The Best Machine to Clean both Carpets and Hard Surface Floors – Rotowash

The Difference: It’s not what it does, but ‘HOW’ it does it.

Lower Operating Costs

All Rotowash Carpet and Hard Surface Floor Cleaning Machines use up to 90% less* water and cleaning chemical than other conventional cleaning methods, which means large areas can be cleaned between filling and emptying. Minimal water consumption also means smaller overall machine size, less weight to move and ease of use. A Rotowash is as quick and easy to use as an upright vacuum cleaner, but with the results of a professional commercial floor cleaning machine.

The Rotowash Floor Cleaner is great machine for animal care facilities, retirement communities, contract cleaning, schools, escalators, hospitals, hotels, catering, sports and leisure centers etc.,

Check out these carpet and floor cleaning videos.

Rotowash machines produce a high quality rapid scrub, wash and dry on all types of hard floors and carpets, leaving the floors ready to walk on within minutes.

Rotowash Carpet and Hard Surface Floor Cleaning Machine

Due to the Rotowash’s unique orginal design twin cylindrical contra-rotating brush system, the contra rotation of our brushes actually combs, lifts and opens your flattened carpet pile in both directions at the same time. ( like running your fingers through your hair from back to front at the same time). This unique key action releases the trapped soiling from deep within the pile; which is left behind by other types of floor cleaners that fail to remove the deep dirt which so often results in the bad odours you experience after you have just had your carpet cleaned. Regular maintenance with a Rotowash Multi Surface Floor Cleaning Machine will restore your floor covering and remove the trapped dirt and thus release the source of these odours.

Rotowash Carpet and Hard Surface Tile & Grout Cleaning Machine

“After using many different types of floor cleaning equipment over 10 years; Rotowash….Hands Down…. is the most effective multi-surface cleaner I’ve ever used, easy to operate, low operating cost, just a smart, simple system that works every time….” Dinesh Rahman

Kleen Kuip Supply Mart Inc.
New and Used Professional Carpet Auto Detailing Cleaning Equipment & Water Damage Restoration Supplies, Training, Parts & Repair Department

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