New & Used Professional Carpet Cleaning Machines, Equipment, Restoration Supplies, Service, Training & Repair

Stop, Look and Listen.
How to identify and minimize rug cleaning disasters.

Fake SilkRayon is manufactured, regenerated cellulose fiber (cotton and wood pulp by-products).

It is made shiny with the use of a viscose liquid chemical processing, and is technically referred to as “viscose rayon” but, in rugs, it usually is referred to only by the first name because it sounds fancier than “fake silk.”

A proper analogy is that viscose rayon is the “sausage” of the fiber world, simply because it is a lot of by-products spun and processed together into staple fiber strands, and you truly do not know what exactly is in it.

What we do know is that this inferior fiber presents several problems for cleaners, all of which they need to be aware of. Here are four common challenges to cleaning viscose rugs, and some tips to minimize rug cleaning disasters.

Shedding
Viscose rayon fibers are weak, and the spinning of staple fibers into strands to weave with means that you have a lot of breakage. Regular foot traffic, and vacuuming, will pull loose strands that often look like a cat has used the rug as a scratching post.

Avoid scrubbing the rug during the cleaning process. This can keep the problem from getting worse. Soft window washing broom brushes or soft hand brushes are preferable to rotary scrubbing or other rotary extraction tools.

Since these strands are already loose, you can charge by the hour to shave or clip the worst areas. This is an additional repair charge. Make sure you point the problem out before the wash rather than after, or you will be doing a free repair.

Bleeding
Rayon does not readily hold dye. It fades and bleeds. Cleaners need to do a dye test to see if it is possible to safely clean the rug without ruining it.

If the dyes are not colorfast, good results can often be attained using an upholstery tool to surface clean the rug, twice if necessary. Ideally, the cleaner can use a tool that has a smooth Teflon head so that marks are not created with the tool strokes.

It is always wise to clean one test area first if taking this route so that you can see the results before attempting to surface clean the entire rug. It is important to have your cleaning and extraction strokes going with the direction of the pile so that distortion is not created.

Yellowing
Cellulose fibers yellow when wet, so it is expected that viscose likes to yellow when cleaned. Spills often become yellow areas, and fibers tend to yellow after cleaning.

Using an acetic acid or citric acid rinse can assist in lessening the yellowing in the rug during the dry time. Speed drying the rug, or drying it face down, can lessen this yellowing effect on the top side of the rug. The back side, however, will become more yellow over time.

Stiffening
Artificial silk rugs of all kinds can become stiff and matted after the cleaning. This makes the fibers look blotchy and makes the top pile feel like cardboard to the touch.

Sometimes a misting of a very small amount of fabric softener (diluted and mixed thoroughly in a sprayer) over the damp fibers prior to the final drying phase can soften the fibers.

Hand grooming the rug after it is 100 percent dry can also soften the fibers. This is done slowly, by hand, with a spotting brush or similar short bristle brush. Section by section, the cleaner slowly brushes an area against the grain to help loosen the stiffness, and then slowly brushes the same area with the grain to lay it back in place.

Some instructors have recommended using velvet carding brushes for this grooming, but they are often much too aggressive for viscose fibers. Try softer bristle options. It is important that the brush strokes be slow so that you do not break off fibers and cause damage.

Cutting corners
Because the essence of this rug is trying to find a “cheap” way to create the look of silk, there is a cost to cutting the corners of quality.

Viscose rugs are one of the few rugs that look worse with time, and with cleaning. Their best look will be on the day it was purchased.

You cannot assume the rug was purchased at a low price because the owner may have been unscrupulously sold it as the “real deal” — silk.

Regardless of whether it is real silk, or viscose rayon fake silk, your training in fiber testing, dye testing and pre-inspection skills should help you to know when to take on the job and when to run from it.

Lisa Wagner is a second-generation rug care expert, NIRC Certified Rug Specialist and an owner of K. Blatchford’s San Diego Rug Cleaning Company. Her blog at www.RugChick.com is the most visited and referenced website on rug education in the cleaning industry. If you would like more information about her Textile Pro training program on rugs and fine fabric care with Jim Pemberton, send an e-mail to their team at TextilePros@gmail.com

 

Kleen Kuip Supply Mart Inc.
New and Used Professional Carpet Cleaning Equipment & Water Damage Restoration Supplies, Training, Repair Department

The Difference: It’s not what it does, but ‘HOW’ it does it.

Lower Operating Costs

All Rotowash Carpet and Hard Surface Floor Cleaning Machines use up to 90% less* water and cleaning chemical than other conventional cleaning methods, which means large areas can be cleaned between filling and emptying. Minimal water consumption also means smaller overall machine size, less weight to move and ease of use. A Rotowash is as quick and easy to use as an upright vacuum cleaner, but with the results of a professional commercial cleaning machine.

Rotowash machines produce a high quality rapid scrub, wash and dry on all types of hard floors and carpets, leaving the floors ready to walk on within minutes.

Rotowash Carpet and Hard Surface Floor Cleaning Machine

Due to the Rotowash’s unique orginal design twin cylindrical contra-rotating brush system, the contra rotation of our brushes actually combs, lifts and opens your flattened carpet pile in both directions at the same time. ( like running your fingers through your hair from back to front at the same time). This unique key action releases the trapped soiling from deep within the pile; which is left behind by other types of floor cleaners that fail to remove the deep dirt which so often results in the bad odours you experience after you have just had your carpet cleaned. Regular maintenance with a Rotowash will restore your floor covering and remove the trapped dirt and thus release the source of these odours.

“After using many different types of floor cleaning equipment over 10 years; Rotowash….Hands Down…. is the most effective multi-surface cleaner I’ve ever used, easy to operate, low operating cost, just a smart, simple system that works every time….” Dinesh Rahman

Kleen Kuip Supply Mart Inc.
New and Used Professional Carpet Cleaning Equipment & Water Damage Restoration Supplies, Training, Repair Department

The Perfect Add-On or Start-Up Business

“The Ramair system is simply amazing and will revolutionize the on-location HVAC cleaning opportunities for the cleaning and restoration contractor industry.”

The RamAir Duct Cleaning System is the first and only duct cleaning system that allows the homeowner and technician to see the dust and debris as it is being removed. Our clients quickly see an increase in profits by using the most efficient, easy-to-use duct-cleaning system on the market. The RamAir ClearView Duct Cleaning System provides individuals and organizations the ability to save time and make more money with a single integrated solution.

 

A quick internet search of “RamAir duct cleaning” will flood the monitor with literally hundreds of websites featuring successful companies proudly displaying the RamAir logo, pictures & videos showcasing the effectiveness of their duct cleaning, and text boasting that they “proudly use the RamAir system.” You will be hard-pressed to find a website from a cleaning company even mentioning any other duct cleaning product.

Since its beginning, RamAir has continued to design and manufacture the most effective and user-friendly duct cleaning system in the world, and retains “Best customer satisfaction over all other duct cleaning systems combined.”

Ramair – The most efficient, cost-effective duct cleaning solution.

Kleen Kuip Supply Mart Inc.
New and Used Professional Carpet Cleaning Equipment and Water Damage Restoration Supplies

Tackle Malodors, Spots and Pet Stains like a Professional!

Kleen Kuip HomeCare Deodorants can be used for several applications in the home to control malodors from all kinds of sources and removes pet stains and neutralizes the source of pet odors.

Kleen Kuip HomeCare Carpet Spotting and Deodorizing Products

Have your Company Name and Phone Number printed on every label FOR FREE when you purchase a minumum of 4 cases. Your information will be on a product that your customers will love and use frequently.

Kleen Kuip HomeCare Spotter is a multi-purpose spotting agent safe for use in the home. It can be used to remove spots and stains from wet cleanable carpet giving you instant, professional results.

- Dilution Ratio: Ready to Use
– Scents Available in: Apple, Cherry, Lemon, Pet Stain & Odor and Spring Breeze, Spotter
– Available in: 12 x 500 ml case

 

Kleen Kuip Supply Mart Inc.
New and Used Professional Carpet Cleaning Equipment and Water Damage Restoration Supplies

Rob Ford Spot Remover - Guaranteed to Stop the Gravy Train

The Cleanfix Robo2 is an autonomous professional floor cleaning machine built for airports, hospitals, hotels, shopping centers etc.,


The Cleanfix Robo2 cleaning robot automatically cleans more than 2500 m2 using three counterrotating cylindrical brushes and a powerful suction system. Thanks to ANT®, robo2 has its own eyes and memory: its laser scanner, sonar sensors and infrared sensors measure the immediate surroundings and pass the data to the navigation system. The software calculates the area to be cleaned and then, without any human input, robo2 scrubs it efficiently and extremely economically until it gleams.

Kleen Kuip Supply Mart Inc.
New and Used Professional Carpet Cleaning Equipment and Water Damage Restoration Supplies

 

    1. Commercial newsletters: Again, a great way to help you keep the commercial accounts that you have worked so hard to acquire and to acquire new accounts by sending a newsletter to potential customers that you are trying to obtain. These companies will produce a quality newsletter for you so you don’t have to spend the enormous amount of time and energy that it takes to produce one yourself.
    2. Note pads (with name, phone number and company logo):
      Distribution:
      a.
      Give a couple to each customer;
      b.
      Real estate agents (very effective);
      c.
      Insurance agents, adjusters.
    3. Targeted brochures: These brochures are designed so that the entire brochure is dedicated to one specific service or aspect of your cleaning service, such as:
      a. Commercial cleaning brochure;
      b. Apartment cleaning specialty brochure;
      c. Real estate specialty brochure;
      d. Upholstery cleaning brochure;
      e. Fabric protection brochure.
    4. Phone solicitation machines:
      These machines automatically do the telemarketing for you while you’re out doing other things. Due to the large number of calls these machines are capable of , with the right ‘script’ they can produce a large volume of job bookings. The downside to these machines are that many people may be insulted and annoyed by them.
    5. Sandwichboard signs: These are designed to be placed in front of the home or commercial facility where you are cleaning to let everyone know who is doing the cleaning and should contain a short sales message. One effective use for signs is you can attach a small box on the front to hold your company brochures or business cards (Vehicle Pockets Business Card Advertising Kit) with a sign that says “Please take one”. This is an effective way to get the most advertising with the least amount of effort.
    6. Spotting charts: These charts are useful items that your customer will keep around for a long time. Printed up in large quantities with you company name, phone number and logo, they are effective and cost effective marketing tools.
      Distribution:
      a. Give one to all of your customers;
      b. Hand out at home shows/exhibits, etc;
    7. Coupon packet (coop) advertising: This is where a number of businesses advertise through the same direct mailout to save money on postage, etc. One example is the Val Pak advertising that is prevalent in many cities and larger towns.
    8. Customer briefing sheets: This is a simple form that can be given to the customer after the inspection that describes the customer’s responsibilities before you come to her house to perform the cleaning. This form will inform the customer to remove all breakable items from furniture to be moved, move all small furniture from the areas to be cleaned, pin up drapery and chair flaps, etc.
      This will not only help you process each job more quickly (saving you much time), it also involves the customer and makes her feel a part of the cleaning process.
    9. Fabric protector “blotter cards”: These are demonstration tools and will greatly enhance your ability to sell fabric protection treatments to the customer as demonstrations are the greatest sales aids. You can acquire these blotter cards from your supplier of fabric protection treatments (Scotchgard, DuPont Teflon, etc.).
    10. Appointment calendars: Bought in fairly large quantities these appointment calendars are very reasonable and are very effective at keeping your name in from of the customer throughout the year.
    11. Selling environmentally safe cleaning; With growing concern in this country about health related issues and the environmental impact of chemical use, pollution, etc., one very effective way to set your company apart from the competition is to use environmentally sound products (Benefect 100% Natural Disinfectant) and procedures in your cleaning process and promote your company as an environmentally friendly company. This form of “specialized” cleaning will attract the very best customers and will allow you to charge a somewhat higher price for your services.

*** EXPECT TO SUCCEED AND DO WHATEVER (HONESTLY AND ETHICALLY) IT TAKES TO ASSURE THAT SUCCESS!!! ***

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Kleen Kuip Supply Mart Inc.
New and Used Professional Carpet Cleaning Equipment and Water Damage Restoration Supplies

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