New & Used Professional Carpet Cleaning Equipment, Restoration Supplies, Service & Training

Due to this years harsh winter, a major amount of ice melt has been tracked into homes and commercial buildings.

For years it was simple. Put rock salt on snow and ice for safety. Then chemical companies came out with products that claimed to work well with different ingredients. Many of these ingredients are of an oily nature, manufactured through a chemical process.

Don't Put This On Your French Fries

We as carpet cleaners are expected to remove these ugly salt stains and have always used acid rinses such as Acetic Acid. It is just not that effective anymore due to the new Ice Melt products.

Ice Melt Removal Procedure for Carpets:

  1. Vacuum (HEPA) or Pile Lift
  2. Spray KK Salt Reducer onto carpet and give it some time to dwell.
  3. Hot steam clean with a carpet cleaning extraction machine.
  4. Pad clean with rotary machine (preferably cotton pad)
  5. If need be, pad again and or vacuum the next day.

Ice Melt Removal Procedure for Carpets

This method can be a lot of work but the other options give poor results. Good Luck!

Kleen Kuip has formulated a new product that works on carpets and hard surfaces and is far superior than traditional salt remover products.

Formula KK
Salt Reducer

For “Ice Melt” Film on Carpets & Floors
Salt Reducer for Removing Ice Melt from Carpets and FlooringWorks by demineralizing salt deposits

Don’t let ice melt chemicals dull your beautiful floors and carpets. Formula KK Salt Reducer is an original formula that restores beauty to floors and carpets by removing the white film left by ice melting chemicals at entrances. Demineralizes salt deposits. Reduces slip hazards. Floor finishes and carpeting last longer.

Never have we had so much interest in a product as this year. Get ready for Spring and stock-up.

Kleen Kuip Supply Mart Inc.
New and Used Professional Carpet Cleaning Machines and Water Damage Restoration Equipment

ISSA has launched a new mobile game for the cleaning industry: Angry Janitors. The game is a free app aiming to educate players on hygiene awareness while keeping them engaged and entertained. The app boasts more than 2,200 downloads since its release.

ISSA Presents Angry Janitors Mobile Game for Cleaning Industry

Developed for iPhone, iPad, iPod Touch, and Android smartphones and tablets, the Angry Janitors game is available for download at www.issa.com/angry or by searching “Angry Janitors” in the iTunes App Store or Google Play.

Click here to read more…

Kleen Kuip Supply Mart Inc.
New and Used Professional Carpet Cleaning Machines and Water Damage Restoration Equipment

CENTAUR Floor Machines Ltd
103 Denison St Markham ON Canada L3R 1B5
tel:905-475-5640
www.centaurmachines.com
Email: info@centaurmachines.com

A Practical Training Seminar

How to Restore, Repair, Polish Terrazzo, Marble & Granite floors the green way with water & diamonds.
Hands-on training for:

Jan-San dealers to gain knowledge about marble & terrazzo floor maintenance (and concrete)
Carpet cleaners & Janitors who wish to get more work from their customers
School Custodians to learn how to eliminate altogether the use of wax-and-strip on terrazzo floors

Dates:
Friday February 28th 2014

The course will be held in our factory at 103 Denison St. Markham, ON, Canada  (This is our 10th teaching year)
Training will start at 8:30 am sharp and finish around 5:00 pm
Free lunch will be provided

During this powerful training seminar we’ll teach you very practical skills:
This is the training seminar that you always dreamed about.

  • Learn how to identify the marble, granite, travertine, limestone and terrazzo (during the morning theory session)
  • Learn how to restore worn, scratched dull floors (during the afternoon hands-on training)
  • Learn how to maintain these floors with hard diamonds & with the new Astro Pads Technology
  • Learn how to enhance stone’s colour and seal the surface
  • Learn how to restore marble counter top and vanity top
  • Learn what type of diamonds to use and in what sequence to achieve your goal
  • Learn how to save money to maintain terrazzo floors using the new technology – the Astro pads
  • Learn how to clean square and how to clean and hone curved terrazzo floor baseboards with the Scrub Jay (This will be a great learning experience for school and hospital custodians)

This isn’t a course on which we show you a few tricks and give you some advice.
On this training course you’ll get an excellent introduction as to how to upgrade, rejuvenate marble, travertine or terrazzo floor.
Learning to refinish marble and terrazzo is a trade. This knowledge isn’t just something you can pick up from YouTube.  During this course we will give you so much good information that you have to digest it for months to come.
You’ll be thrilled to see how you’ll make the marble, which right now looks like as if used by a road grinder, become nice and shiny.
On this training, you’ll do the job and get dirty.
I dare you to find a course on which you’ll get a better training. The one thing we are NOT going to do is to herd you into a large class and leave you there to find your way around.
You will be in small group with a leader who will show you how go through the grinding and polishing steps.
We will take your hand and step you through all the difficult processes.
We accommodate the maximum of 10 people. They will be split in to 3 smaller groups. We do it not because we are superstitious, which by the way we are, but we want you to have the most attention from us.
We’ll also provide all the material including the machines, impregnator and the diamonds, some which are large enough to put it on your sweetheart’s finger.
We put a lot of money and effort in to this seminar to make sure that you take home an exquisitely useful knowledge and experience.

You’ll take home a comprehensive manual for future use and a Certificate as a “Marble, Terrazzo Restorer”

You’ll have the opportunity of working with the machines, the diamonds and ASTRO pads – a true hands-on experience that will give you a feel for operating them and observing their productivity.
Bring your camera with you.
We start with 3 hours academic study then continue with hands-on training. Be prepared to “get dirty”
Maximum number of participant is 10 people
The cost of the seminar is $500 per person. (plus taxes).
Note:
To secure your seat send us $100.00 deposit. You may cancel and have your money refund or deferred, if you do it no less than 10 business days before seminar date. We accept cheques or credit cards.

Near by hotels:
Comfort Inn (tel: 905-477-6077) Markham ON   6 minutes drive or 20 minutes walk
Holiday Inn (tel: 905 474 0444) Markham ON    3 minutes drive or 10 minutes walk
Tel: 905-475-5640 Fax: 905-474-9921
info@centaurmachines.com

Antony Lelkes
Centaur Floor Machines Ltd
103 Denison St Markham ON Canada L3R 1B5
tel: 905 475 5640
cell: 647-407-6959
fax: 905 474 9921
antony@centaurmachines.com
www.centaurmachines.com
wwww.baseboardcleaning.ca

Kleen Kuip Supply Mart Inc.
New and Used Professional Carpet Cleaning and Restoration Equipment

Understanding Olefin and better procedure and chemistry means better cleaning for you.

  • Simple Test for Olefin – Snip a fiber and put in into a glass of water, if it floats it’s Olefin if it sinks it is other than Olefin.
  • Many cleaners have a love/hate relationship with olefin Berber carpet.
  • We love how it cleans up, but hate the problems we can have after cleaning.
  • If you use the same procedures and chemistry to clean olefin Berber, nylon Berber and wool Berber, you could end up with problems.
  • Berber is a style of carpet that originally was the name of wool loop carpet made in England. Today, it’s the name for Berber “style” carpet that is one of several different face yarns.
  • Olefin is a very common fiber of choice for Berber styles.
  • Olefin is practically non-absorbent — making it naturally stain resistant — as it only absorbs one-tenth of one percent of its weight in moisture.
  • This causes problems, however, with typical spotting.
  • A spill on olefin, because it is almost non-absorbent, can run down to the lower part of the fiber or the backing without being absorbed by the fiber.
  • Nylon or wool, unlike olefin, will absorb much of the substance before it reaches the backing.
  • This is not to be confused with dry particulate soil that must be vacuumed and that can work its way down into any carpet pile.
  • The spills have now created unseen stains that can be sitting below the surface waiting to come to the top.
  • Some migrated below the surface during the original staining, while others were on the surface and were wiped off or worn off with vacuuming or foot traffic.
  • When we clean using hot water extraction, the olefin loops are moistened.
  • This moisture provides a route to the surface for the “slush” that has been created by mixing our water with the unseen spill material in the carpet.
  • Olefin itself doesn’t wick the soil, but the moisture that is sitting on the outside of the fiber provides a great ride to the top for the spilled material.
  • The surface soils have cleaned off beautifully, while the sub-surface materials are on their way up to the surface to cause the cleaner heartache.
  • Just as they weren’t absorbed on the way down, they’re also not absorbed on the way back up.
  • You get a call next day: “My carpet looks terrible! I think you ruined it. It has spots on it that weren’t there before!”

Best Cleaning Practices

  1. Cleaning Olefin PresprayVacuum, vacuum, vacuum and vacuum again. Pull up as much dry particulate soil as you can, “the easy way.”
  2. If wet cleaning, use a pre-conditioner designed for olefin. They do work better on olefin. Being oleophilic (oil loving), the oxidized oily soils on the olefin fiber can be a tough nut to remove.
  3. Don’t apply as much pre-conditioner on olefin as you would on nylon or wool, because the olefin fibers won’t absorb the chemical. You don’t need as much and you don’t want it running down the fibers.
  4. The surface of serious spill type stains can be bonneted off with a cotton pad or wiped off with a towel after preconditioning. You will prevent the material removed from being pushed down into the carpet with the water pressure of your wand. This isn’t always needed, but it’s better to be on the side of caution and do it too often rather than not enough.
  5. Sometimes, if you don’t have a rotary machine, vacuuming with your wand after preconditioning will remove 30 percent to 40 percent of the staining material. That means less to get pushed down into the non-absorbent fiber. (The idea is to have all the cleaning motion to be in the “up” direction, not “down”)
  6. At this point you can re-apply (if needed) another light mist of pre-conditioner and agitate the face pile with a grooming brush.
  7. Turn down the water pressure, perhaps in the range of 200-250 psi. The soil should be sitting there waiting to be rinsed off the surface. You don’t need or want a lot of pressure.

Who’s going to pay?

Now, you’re thinking, “How much do I charge for all these steps? I think we’re up to $1.50 per square foot by now.”

It doesn’t take as long as it sounds and not every carpet will need these steps.

However, even on the lightly soiled ones, extreme vacuuming is needed, along with using less pre-conditioner and pump pressure.

Final rinsing and drying.

Depending on your dry stroke technique, you may need to change it for olefin Berber.

If you rinse all the way across for eight feet or so and then come back to dry stroke, you will want to change so that each rinse stroke is immediately followed by one or more dry strokes.

This removes your cleaning solution and soils before they have a chance to work down the carpet pile.

Rinse with a slightly alkaline to neutral product through the machine. An acid after a high alkaline, which is what olefin prespray is, can leave a whitish look from salts that can form.

Bonneting with a cotton pad can assist in the drying, as the wand sometimes bounces over the surface and leaves a layer of moisture.

Bonneting, on olefin Berber, can help clean between the uneven loops where the wand couldn’t go. It can also help prevent wick-back of spots.

Use airmovers, and get it dry — fast.

Encapsulation

Thus far, we have addressed mainly hot water extraction with olefin Berbers. This is because HWE is the most common cleaning method, especially in residential settings.

Another effective way to clean olefin Berber, if you have the equipment, is encapsulation using a rotary machine and a bonnet pad.

Typical bonnet cleaning methods would apply here.

It’s very effective at cleaning, and also does a good job at preventing wick-back.

One caution: Be sure to rotary only dampened, lubricated carpet fiber. Etched olefin from pads or brushes spinning cannot be removed without resorting to carpet repair techniques.

It’s not all bad.

Some understanding of olefin and how it works can make dealing with it much easier.

Olefin is great for family rooms that get heavy “kid use,” or for rental homes, because of its natural stain resistance.

It’s perfect for areas that are prone to water-based stains.

And there you have it…cleaning Olefin with the proper knowledge and understanding can save you many headaches down the road.

Happy Cleaning!

Dennis Klager is an Institute of Inspection, Cleaning and Restoration Certification (IICRC)-approved instructor. He can be reached at dkcaw@hotmail.com.

Kleen Kuip Supply Mart Inc.
New and Used Professional Carpet Cleaning and Restoration Equipment

    1. Mobile home park door knob hangers: Because mobile home parks can provide a large volume of business with no extra travel time due to the close proximity of the mobile homes, you may want to distribute targeted door knob hangers in these mobile home parks. The hangers should provide a special price or dollars off coupon for greater response and a specific day should be set aside for these cleanings so that you can concentrate enough time per park to make the effort worth while. Write on the hangers the specific day that you will be working in that park and ask that those interested in cleaning call your office and schedule ahead for that day.
    2. Pricing charts: If you are not comfortable selling add-on services while in a customer’s home, the next best thing is to print up a large quantity of price charts to provide to each customer upon beginning the job. Simply tell her that if she wished to have any additional work done she can refer to the chart to determine the cost of the additional cleaning, protection treatments (Scotchgard, Teflon) etc…
    3. Refrigerator van magnets: Placing a van shaped magnet with your name, phone number and company logo on each customer’s refrigerator prior to a cleaning job is a great way to keep your company name on her mind, encourage referral business from friends and neighbors, and assure that she won’t forget who cleaned her carpets last time (you would be surprised how fast they forget).
    4. Coupon books:
      a. Have ten various coupons professionally designed and printed up in booklet form;
      b. Have them printed up in quantity (at least 500 – 1,000 at a time);
      c. Give each customer a coupon book after you clean for her to assure a repeat customer
      d. Coupon books should contain 1 or 2 extra coupon books for her neighbors.
      e. Coupon books should contain coupons for carpet cleaning, upholstery cleaning, and drapery cleaning (if you offer this service).
    5. Various advertising outlets: Yellow pages advertising, Facebook, Twitter, Craiglist, Kijjijji, Blogs, etc,…There are so many social media sites that cost next to nothing to utilize so make sure that you take full advantage of them.
    6. Thank you/critique cards: To show your appreciation for the customer’s patronage, you should send each customer a thank you card to arrive at her home the day after the cleaning job. This shows professionalism and character and is an important goodwill gesture that the customer will appreciate. You may also want to include a separate section that can be detached and mailed back to you (at your expense) with various questions on how you may improve your service to better serve your customers and ask whether she was satisfied with the service you provided and if she was dissatisfied, why. This will help you improve your services by letting you know what you are doing right and what you are doing wrong. It will also give you the opportunity to correct any problems the customer may have, but was too timid to tell you during the follow up call (you did give her a follow-up call didn’t you?).
    7. Reminder cards: Each customer should be sent a reminder card 10-12 months after the initial cleaning to let her know that it is time to have her furnishings cleaned again.
    8. Billboards: Usually too expensive for the “average” carpet cleaning company, but if you do use billboard ads, remember to keep the message short and sweet.
    9. Christmas cards: Should be sent 2-3 weeks before Christmas. No sale or solicitation, just a sincere thank you for her past business and a Season’s Greeting. A great customer goodwill tool.
    10. Residential newsletters: These are a great way to keep your name in the customer’s eye all year long.

Kleen Kuip Supply Mart Inc.
New and Used Professional Carpet Cleaning and Restoration Equipment

Big Profits are waiting…

Most customers who visit us complain how business is bad.

Let me make a suggestion.

Leather furniture is in abundance and people need it cleaned. People are willing to pay a premium for it as they know they paid a premium to buy it. So tell them that they need to protect their investment.

We offer a no-brainer leather cleaning kit that can offer you and your customers three prices.

  1. Deep-down cleaning
  2. Soil & stain protection
  3. Revitalization (you should attempt to sell all three)

So, you say that no one ever asked me to clean their leathers, and they don’t think it needs cleaning. They never will.

IT’S YOUR JOB TO SUGGEST IT!

Better still, less than two ounces of product, a white towel, your finger and a 2-minute demo will generally blow them away.

This kit sells for less than $90.00 and is capable of cleaning 4 to 6 sofas or cars.

Have you ever thought how much money people are willing to pay for revitalizing leather?

I have been preaching for years about the high-profits and easy work it is applying Teflon and Scotchgard after cleaning and yet this product is a very slow seller. A simple demo or explanation will double your profit.

Think seriously about leather cleaning…it’s a winner!

Kleen Kuip Supply Mart Inc.
New and Used Professional Carpet Cleaning and Restoration Equipment

Perky Spotter - Spray Walk & Gone Special FREE Offer!

http://www.facebook.com/KleenKuip
http://411.ca/business/profile/2703866?qid=1360355086.3843&source=search&rank=1

Kleen Kuip Supply Mart Inc.
New and Used Professional Carpet Cleaning and Restoration Equipment

 

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